Skill family

Operations skills

Voice agent, review responder, calendar scheduler, support triage, GBP runner.

The operations skill family covers the work that runs the business between marketing and support — the calls, the reviews, the invoices, the calendars, the onboarding sequences. Each skill is a single-purpose agent doing one job well. Stack them and you replace 1–2 FTE of operations work at <$5K/month total skill cost.

Skills in this family (8)

• Voice agent receptionist

  24/7 phone agent that answers, qualifies, books, and routes — sub-$0.20 per call.

  ~$0.18 per minute of call time (Twilio + Deepgram + LLM).

  alpha

• Review response engine

  Auto-draft on-voice responses to Google + Yelp + niche review sites. Human review + post.

  ~$0.40 per review response drafted.

  shipped

• Invoice + payments watcher

  Auto-monitor outstanding invoices, draft polite chase emails, escalate the chronics.

  ~$0.15 per invoice tracked per month.

  shipped

• Google Business Profile runner

  Weekly GBP posts, photo uploads, Q&A monitoring across all your locations.

  ~$15/mo per location managed.

  shipped

• Calendar scheduler agent

  Negotiates meeting times via email + your calendar. Like Calendly without the awkward booking link.

  ~$0.40 per meeting scheduled.

  shipped

• Support ticket triage + autoresponder

  First-line support triage. Tags, prioritizes, drafts responses. You approve + send.

  ~$0.20 per ticket triaged + draft.

  shipped

• User onboarding orchestrator

  Runs the new-user onboarding sequence: emails, in-app prompts, success checkpoints, intervention.

  ~$0.10 per user per month of orchestrated onboarding.

  alpha

• Billing anomaly detector

  Watches Stripe / billing for charge failures, churn risk signals, and revenue leakage. Daily ledger.

  ~$0.05 per active customer monitored per month.

  shipped