Cognitia OS is an agentic operations platform built for solo founders and small teams running 2+ brands. It bundles composable agent skills — research, prospect engines, brand-voice content, programmatic SEO — orchestrated across your portfolio so the same operator can run multiple brands without staffing up.

How is Cognitia OS different from Lindy / Relevance / n8n?

Lindy and Relevance ship general-purpose agent builders. n8n ships a workflow runtime. Cognitia OS ships a curated stack of marketing-ops agent skills already wired together (research → content → SEO → prospect → reporting), pre-tuned for the multi-brand operator pattern.

Is Cognitia OS open source?

The agent-skill templates are MIT-licensed and published on GitHub. The orchestration platform itself is proprietary and offered as a hosted alpha to design partners.

How do I get into the alpha?

Alpha is invite-only with 10 design-partner slots launching Q3 2026. Request alpha access on the home page. We pick partners who run 2+ brands and want to operate them with one agent stack.

Who built Cognitia OS?

Cognitia OS is built by Cognitia, the same team that runs Inlet Move, Skillucate, Alpha Investo, and Demandara as a multi-brand portfolio. The OS is the system we use internally — productized for other portfolio operators.

Does it auto-send responses?

By default, no — drafts go in your inbox for review. You can enable auto-send for low-risk categories (how-to questions with high-confidence KB matches) after 30 days of supervised use.

← skill catalog

operations · Shipped — running in production

Support ticket triage + autoresponder

First-line support triage. Tags, prioritizes, drafts responses. You approve + send.

What it does

Reads incoming support tickets across Intercom, Helpscout, Zendesk, or email. Tags by category (bug, feature request, billing, how-to). Prioritizes by impact + customer tier. Drafts a response from your knowledge base. Routes high-stakes tickets (cancellations, churn risk) to a human immediately.

Inputs: Support tool API key. Knowledge base (Notion, GitBook, your /docs site). Routing rules.
Outputs: Tagged + prioritized ticket queue. Drafted responses. Founder/CSM Slack ping for high-stakes tickets.
Cost per run: ~$0.20 per ticket triaged + draft.
Models used: Claude Sonnet for response drafting. Claude Haiku for tagging + prioritization.

Best for

B2B SaaS, agencies with >20 support tickets/week. Founders doing first-line support themselves who want to reclaim hours.

Not for

B2C with high-volume low-impact tickets — use a chatbot instead. Or brands with no knowledge base (build the KB first).

Common questions

Does it auto-send responses?: By default, no — drafts go in your inbox for review. You can enable auto-send for low-risk categories (how-to questions with high-confidence KB matches) after 30 days of supervised use.

Want this skill running in your portfolio?

10 alpha slots open Q3 2026. Founder pricing locked 12 months.

Request alpha →